Three Essential Listening Skills In the Mentor's Repertoire of Interpersonal Skills: Simple, Emotional and Respectful Listening

Three Essential Listening Skills in the Mentor's Repertoire:

Simple, Emotional and Respectful

Listening

Note: Lisa is the mentee in these applications.

Interpersonal Skills	Definition as it Applies to a Mentee	Sample Application of the Mentor Teacher
Simple Listening	To listen to the words of the mentee. To accurately summarize or paraphrase a mentee's thoughts.	Leaning forward and making eye contact the mentor teacher says, “Lisa, let me see if I understand what you're saying. You’re telling me ..."
Emotional listening	To listen to the underlying feelings of the mentee.	"Lisa, it looks and sounds like you're feeling upset. Is this true?"
Respectful listening	To paraphrase, probe and disagree respectfully.	“Lisa, you're saying ... Can you tell me what you mean by ...? I'd like to respectfully disagree with your point of view ...”

On tomorrow’s blog post we will answer this question: What does it mean to validate a mentee?